Frequently Asked Questions

Have questions ?

We don’t like not knowing, so were trying to give you as much information as possible. If you feel a question & answer needs to be added please let us know

Can we order multiple courses to reduce the cost?

Yes. If you tell us your requirements we will tailor a package and a price to suit.

How long until i receive my certificate?

This depends on whether you have chosen to receive an E-certificate or a paper certificate. The E-certificate is usually within a day or 2 and the paper certificate can be up to 6 weeks although we do endeavour (and more often than not) to get it to you quicker

What is the difference between an E-certificate and a paper certificate?

The E-certificate will be sent directly to your email as a PDF. We have used this method (and its becoming more popular) as most companies now request copies and its easier if you already have an electronic copy rather than scanning it upon arrival.

The paper certificate is professionally printed and arrives with a card suitable for your wallet with all your certificate information on.

What does “in-house” mean?

This means the course booked will be at your workplace or selected venue

Do i have to attend the first aid annual update course?

The HSE recommend each delegate attends a 3 hour update course each year to refresh skills and receive current updates. Although this would benefit, it is not yet a requirement for you to do so.

If you did attend the update each year, it would not extend your current certificate expiry date. Also if you did not attend these courses, it would not reduce your expiry date.

We do recommend each delegate update themselves annually to keep their skills sharp.

Do you offer non accredited courses?

Yes please contact us to discuss your requirements


Contact Us Today

Reach Us
Location :

80 Blue bell lane



L36 7TN

Email :
Phone :
First Aid Courses
Mental Health Courses
Health & Safety Courses

Hello, We are Life Support Medics. Below you will find our contact information. Please don’t hesitate to use any of the below to get further information

0151 728 3245


We are proud to use Qualsafe Awards as our awarding organisation for our regulated courses